Welcome to P3 Avian Genetics, a division of P3 Backyard Birds LLC (“P3,” “we,” “our,” or “us”). These Terms & Conditions (“Terms”) govern your access to and use of our website, Customer Portal, laboratory testing services, Breeder Directory, and any products or services offered through our platform.

By accessing our website, creating an account, purchasing testing credits, submitting biological samples, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our website or services.

1. Company Information

P3 Avian Genetics is a division of P3 Backyard Birds LLC, a Maryland limited liability company.

Our mailing address is:

P3 Avian Genetics
28948 Three Notch Road, #126 Mechanicsville, MD 20659

These Terms are governed by the laws of the State of Maryland, without regard to its conflict of law principles.

2. Eligibility

You must be at least eighteen (18) years of age to create an account, purchase testing credits, or use our laboratory services.

By using our website or services, you represent that you meet this requirement and have the legal authority to enter into this agreement.

3. Customer Accounts

Certain features of our website require a Customer Portal account.

When creating or using an account, you agree to:

  • Provide accurate and complete information.
  • Maintain the accuracy of your account information.
  • Protect the confidentiality of your login credentials.
  • Promptly notify P3 of any unauthorized use of your account.
  • Refrain from allowing another person to access or misuse your account.

Each customer account must be associated with a valid email address.

You are responsible for all activities occurring through your account, including purchases, batch creation, sample submissions, and access to test results.

P3 reserves the right to suspend, restrict, deactivate, or terminate accounts involved in fraud, misuse, chargebacks, unauthorized activity, security concerns, or violations of these Terms.

Accounts may be deactivated rather than permanently deleted when necessary to preserve laboratory records, purchase histories, testing records, certificates, or information required for legal, scientific, operational, or recordkeeping purposes.

4. Laboratory Services

P3 provides molecular DNA testing services for avian sex determination and selected genetic traits.

Our testing services may include, but are not limited to:

  • Poultry DNA Sexing
  • Companion & Aviary DNA Sexing
  • Ratite DNA Sexing
  • Blue Egg Gene Testing
  • Recessive White Gene Testing

Additional testing services may be added, modified, temporarily suspended, or discontinued at any time.

Descriptions provided on the website are intended to explain the general purpose of each test. They do not constitute veterinary, medical, legal, breeding, or professional advice.

5. Purchasing Testing Credits

P3 operates through a prepaid testing credit system.

Customers purchase testing credits, not individual completed laboratory tests.

Each purchased credit may only be used for the test type associated with that credit.

P3 may offer fixed-quantity testing-credit bundles at discounted total prices. Bundle discounts apply only to the exact bundle quantity displayed at the time of purchase and do not automatically extend to quantities between bundle levels. The number of testing credits included in a bundle is fixed and cannot be modified. Where available, customers may purchase individual credits separately or combine individual credits with eligible bundles. The applicable quantity, total bundle price, and discount will be displayed before checkout.

Testing credits:

  • Are added to the customer’s account after successful payment confirmation.
  • Remain associated with the purchasing account.
  • Cannot be transferred to another customer or account.
  • Cannot be resold.
  • Cannot be exchanged for cash.
  • Have no monetary value outside the P3 platform.
  • Cannot normally be exchanged for another test type.
  • Are non-refundable.
  • Unused testing credits remain available in the customer’s account until consumed.

P3 may make exceptions regarding testing credits on a case-by-case basis at its sole discretion. An exception granted in one situation does not require P3 to grant the same exception in another situation.

One testing credit equals one laboratory sample submission for the applicable test type.

6. Payments

Payments are processed through secure third-party payment providers, including Stripe.

P3 does not directly store complete credit or debit card information.

By submitting payment information, you represent that:

  • The payment information is accurate.
  • You are authorized to use the selected payment method.
  • The payment provider may process the applicable charge.
  • You are responsible for any fees imposed by your financial institution or payment provider.

Prices displayed on the website are subject to change without prior notice.

Coupon codes, discounts, promotional offers, testing-credit bundles, or special pricing may be changed, limited, suspended, or discontinued at any time.

Unless otherwise stated in writing, an order is considered final immediately after successful payment.

7. Customer Dashboard and Batch Creation

After purchasing testing credits, customers may use the Customer Portal to create laboratory batches.

Creating a batch may include:

  • Selecting the appropriate test type.
  • Selecting the number of samples.
  • Entering required bird or sample information.
  • Entering a Bird ID, band number, name, pen ID, or other identifier.
  • Generating a unique Batch Number.
  • Generating individual Sample Numbers.
  • Generating a printable Batch Slip.

Customers must have sufficient available credits for the selected test type before creating or submitting a batch.

Each sample included in a saved batch consumes one available testing credit for the applicable test type.

Customers are responsible for reviewing all entered information before finalizing a batch.

P3 is not responsible for errors caused by inaccurate, incomplete, duplicated, or incorrectly entered customer information.

8. Sample Submission

Customers are responsible for properly collecting, identifying, labeling, packaging, and shipping all biological samples.

Customers must follow the sample collection instructions published by P3.

Each shipment should include the applicable Batch Slip generated through the Customer Portal.

Physical sample containers, envelopes, cards, tubes, or other materials should be labeled using the corresponding Sample Number or other identifier required by P3.

Customers should not rely only on the bird’s name when identifying samples if multiple birds may have similar or duplicate names.

Failure to properly collect, identify, label, package, or ship a sample may:

  • Delay laboratory processing.
  • Prevent P3 from matching the sample to the correct batch.
  • Cause a sample to be rejected.
  • Require submission of a replacement sample.
  • Prevent P3 from producing a valid result.

P3 may update its sample collection and submission requirements when needed.

9. Customer Responsibilities

Customers are solely responsible for:

  • Providing accurate customer and contact information.
  • Correctly identifying each bird.
  • Ensuring that each submitted sample belongs to the bird identified in the batch.
  • Preventing cross-contamination between samples.
  • Following all sample collection instructions.
  • Correctly labeling each sample.
  • Including the appropriate Batch Slip.
  • Complying with shipping requirements.
  • Complying with applicable laws regarding biological materials.
  • Obtaining any permission required to collect or submit a sample.
  • Ensuring they are authorized to request testing for the bird.

P3 relies on the information supplied by the customer and does not independently verify bird ownership, species, identity, pedigree, breeder claims, or the source of a submitted sample.

If P3 provides local sample collection services, P3 is responsible only for the physical collection procedures performed by its personnel. The customer remains responsible for bird ownership, bird identification, access authorization, and the accuracy of information provided.

10. Scientific Limitations

DNA testing is based on currently available scientific knowledge, validated laboratory methodologies, biological markers, laboratory equipment, and the sample submitted.

Although P3 follows quality control procedures, no laboratory test can guarantee absolute accuracy in every circumstance.

Factors that may affect testing or results include, but are not limited to:

  • Contaminated samples.
  • Degraded DNA.
  • Insufficient DNA.
  • Improper sample collection.
  • Improper sample storage.
  • Improper labeling.
  • Shipping damage.
  • Environmental exposure.
  • Cross-contamination.
  • Sample mix-ups before laboratory receipt.
  • Incorrect information supplied by the customer.
  • Biological variation.
  • Rare genetic variants.
  • Mutations outside the markers included in the test.
  • Limitations in currently validated scientific methodologies.

P3 reports only the genetic markers, traits, or information included within the purchased test.

A result does not guarantee the bird’s health, fertility, reproductive performance, breeding value, offspring traits, commercial value, or suitability for a specific purpose.

Test results should not be interpreted as veterinary medical advice, diagnosis, treatment advice, or a breeding guarantee.

Customers should consult a qualified veterinarian or other appropriate professional regarding medical, reproductive, or breeding decisions.

11. Invalid Samples and Retesting

P3 reserves the right to reject or classify as invalid any sample that is:

  • Contaminated.
  • Improperly labeled.
  • Improperly collected.
  • Damaged.
  • Degraded.
  • Insufficient.
  • Unmatched to a valid batch.
  • Unsuitable for laboratory analysis.

If a sample is invalid or does not produce a reliable result, the customer may be asked to submit a replacement sample.

When an invalid sample requires recollection, the original testing credit will generally remain available for use with the replacement sample rather than being permanently lost.

If laboratory quality control identifies a possible laboratory processing issue and sufficient biological material remains, P3 may repeat the test at no additional charge.

Retesting is performed only when P3 determines that retesting is scientifically or operationally appropriate.

A different result after retesting does not automatically establish negligence, misconduct, or laboratory error. Biological sample quality, contamination, identification, and other factors may affect results.

12. Shipping

Customers are responsible for selecting and paying for their preferred shipping carrier unless otherwise stated.

P3 is not responsible for:

  • Shipping delays.
  • Lost shipments.
  • Misdelivered shipments.
  • Damaged packages.
  • Customs delays.
  • Rejected shipments.
  • Confiscated samples.
  • Temperature exposure during shipment.
  • Carrier handling errors.
  • Incorrect shipping addresses provided by the customer.
  • Delays caused by incomplete documentation.

Customers are encouraged to retain tracking information and use a trackable shipping service.

Shipping-related claims must be submitted directly to the applicable shipping carrier.

A sample is not considered received by P3 until it has physically arrived at the laboratory and has been accepted or recorded into the laboratory workflow.

13. Estimated Turnaround Times

Any turnaround time displayed or communicated by P3 is an estimate only.

Turnaround time generally begins after samples have been received, identified, and accepted by the laboratory. It does not begin when credits are purchased, when a batch is created, or when a package is mailed.

Actual processing times may vary due to:

  • Sample quality.
  • The need for retesting.
  • Testing volume.
  • Holidays.
  • Laboratory workload.
  • Equipment maintenance.
  • Supply availability.
  • Shipping delays.
  • Weather.
  • Power or internet interruptions.
  • Circumstances beyond P3’s reasonable control.

P3 does not guarantee completion by a specific date and is not responsible for losses caused by a customer relying on an estimated completion date.

14. Results and Certificates

Laboratory results become available after testing has been completed, reviewed, and published by P3.

Customers may access completed results through the Customer Portal.

Completed samples may generate downloadable laboratory certificates.

Certificates are provided for customer convenience and should be retained by the customer for their records.

The customer is responsible for verifying that identifying information entered into the batch is correct before results and certificates are generated.

P3 may correct clerical, formatting, administrative, data-entry, or reporting errors discovered after publication.

P3 may temporarily remove, replace, or update a result or certificate when necessary to investigate an error, complete quality control, or correct information.

Customers may not alter, falsify, manipulate, or misrepresent P3 results or certificates.

15. Local Sample Collection

Where available, P3 may offer local sample collection services.

Availability, service areas, travel fees, mileage charges, scheduling requirements, minimum sample quantities, and appointment times may vary.

Customers must possess sufficient testing credits before the scheduled collection appointment unless P3 approves another arrangement in writing.

Customers must provide safe and reasonable access to the birds being tested.

The customer is responsible for safely restraining or making each bird available unless another arrangement has been approved.

Appointments cancelled or rescheduled with less than twenty-four (24) hours’ notice may be subject to:

  • A cancellation fee.
  • Loss of a travel or appointment fee.
  • Rescheduling limitations.
  • Refusal of future local collection appointments.

Local sample collection does not guarantee that every collected sample will produce sufficient DNA or a valid result.

16. Breeder Directory

P3 may operate a public Breeder Directory that allows breeders to submit business and contact information.

Submitting an application does not guarantee inclusion in the directory.

P3 reserves the right to:

  • Approve or reject applications.
  • Request additional information.
  • Edit listings for formatting, clarity, consistency, or accuracy.
  • Remove or suspend listings.
  • Correct listing information.
  • Decline to publish certain information.
  • Update directory requirements.
  • Discontinue the directory.

Inclusion in the Breeder Directory does not constitute an endorsement, certification, verification, recommendation, partnership, sponsorship, or guarantee by P3.

P3 does not guarantee:

  • The accuracy of breeder-provided information.
  • Bird health.
  • Bird quality.
  • Breeder practices.
  • Availability.
  • Pricing.
  • Pedigree.
  • Genetic claims.
  • Customer service.
  • Transactions between breeders and customers.

Customers should conduct their own research and due diligence before contacting a breeder, purchasing a bird, paying a deposit, or entering into any transaction.

P3 is not a party to transactions between directory users and breeders.

17. International Customers

P3 may accept samples from customers outside the United States when legally and operationally possible.

International customers are responsible for complying with all applicable:

  • Import laws.
  • Export laws.
  • Customs requirements.
  • Postal requirements.
  • Courier requirements.
  • Biological sample restrictions.
  • Documentation requirements.
  • Taxes, tariffs, duties, and governmental fees.

P3 is not responsible for customs delays, rejected shipments, confiscated samples, returned packages, missing documentation, carrier restrictions, or additional governmental charges.

International customers are responsible for confirming that the shipment of their selected sample type is permitted by their country and shipping carrier.

Currency conversion rates, foreign transaction fees, or bank fees may be determined by the customer’s payment provider and are not controlled by P3.

18. Refunds and Chargebacks

Testing credit purchases are final and non-refundable immediately after successful payment unless P3 approves an exception in writing.

Credits cannot be redeemed for cash.

P3 may, at its sole discretion, correct an accidental duplicate payment, technical billing error, or other verified payment issue.

Customers agree to contact P3 before initiating a chargeback, payment reversal, or payment dispute.

P3 reserves the right to suspend or restrict an account while a payment dispute is investigated.

During a dispute, P3 may:

  • Suspend access to the Customer Portal.
  • Pause laboratory processing.
  • Delay result publication.
  • Restrict the creation of new batches.
  • Cancel or freeze unused credits associated with the disputed payment.

Fraudulent or abusive chargebacks may result in permanent account restrictions and recovery actions permitted by law.

19. Limitation of Liability

To the fullest extent permitted by law, P3’s total liability arising out of or relating to a specific laboratory service will not exceed the amount paid by the customer for the specific service giving rise to the claim.

P3 will not be liable for indirect, incidental, consequential, exemplary, punitive, or special damages, including but not limited to:

  • Breeding losses.
  • Loss of anticipated offspring.
  • Reduced commercial value.
  • Loss of a sale.
  • Loss of reputation.
  • Veterinary expenses.
  • Replacement animal expenses.
  • Emotional distress.
  • Business interruption.
  • Lost profits.
  • Lost opportunities.
  • Travel expenses.
  • Shipping expenses.
  • Decisions made in reliance on test results.
  • Claims made by third parties.

P3 is not responsible for losses caused by customer mistakes, sample mix-ups, incorrect bird identification, improper collection, contamination, shipping problems, misuse of results, breeding decisions, or interpretation of results by third parties.

Some jurisdictions do not allow certain limitations of liability. In those jurisdictions, P3’s liability will be limited to the fullest extent permitted by applicable law.

20. Disclaimer of Warranties

The website, Customer Portal, laboratory services, results, certificates, Breeder Directory, and related materials are provided on an “as available” and “as is” basis to the fullest extent permitted by law.

P3 does not make warranties regarding:

  • Uninterrupted website availability.
  • Error-free software.
  • Compatibility with every device or browser.
  • Completion by a specific date.
  • Commercial outcomes.
  • Breeding outcomes.
  • Fitness for a particular purpose.
  • Results outside the specific markers included in the purchased test.

P3 disclaims all implied warranties to the fullest extent permitted by law, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

21. Intellectual Property

All website content, branding, logos, graphics, text, photographs, illustrations, laboratory reports, certificates, software, portal features, documentation, forms, and other intellectual property are owned by or licensed to P3 unless otherwise stated.

Customers may download and use their own laboratory results and certificates for personal, breeding, recordkeeping, or legitimate business purposes.

Customers may not:

  • Copy or reproduce the website for commercial use.
  • Use P3 branding without permission.
  • Remove or alter authenticity information from certificates.
  • Create fraudulent certificates.
  • Misrepresent a modified document as an original P3 document.
  • Reverse engineer or interfere with the Customer Portal.
  • Use website content to create a competing service without authorization.

Nothing in these Terms transfers ownership of P3 intellectual property to the customer.

22. Privacy

Use of our website and services is also governed by our Privacy Policy.

The Privacy Policy explains how P3 may collect, use, store, disclose, and protect personal information.

By using the website, creating an account, or purchasing services, you acknowledge that you have reviewed or had the opportunity to review the Privacy Policy.

Laboratory, purchase, batch, result, and certificate records may be retained as part of P3’s historical and operational records, even if a customer account is later deactivated.

23. Force Majeure

P3 is not responsible for delays or failure to perform caused by events beyond its reasonable control.

Such events may include:

  • Natural disasters.
  • Severe weather.
  • Fire.
  • Flooding.
  • Pandemics.
  • Public health emergencies.
  • Labor shortages.
  • Transportation interruptions.
  • Postal delays.
  • Internet outages.
  • Power outages.
  • Governmental actions.
  • Customs restrictions.
  • Supply shortages.
  • Equipment failures.
  • Cybersecurity incidents.
  • Other events beyond P3’s reasonable control.

P3 may extend estimated turnaround times, temporarily suspend services, or modify operations during such events.

24. Refusal or Suspension of Service

P3 reserves the right to refuse, limit, suspend, or discontinue service when reasonably necessary.

Reasons may include:

  • Fraud or suspected fraud.
  • Threatening, abusive, or harassing conduct.
  • Repeated payment disputes.
  • Misuse of laboratory results.
  • Falsification of certificates.
  • Failure to follow sample instructions.
  • Illegal activity.
  • Security concerns.
  • Violation of these Terms.
  • Conduct that may harm P3, its employees, customers, systems, or reputation.

P3 may also refuse samples that present safety, legal, identification, contamination, or operational concerns.

25. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Maryland, without regard to conflict of law principles.

Any dispute arising from or relating to these Terms, the website, the Customer Portal, laboratory services, testing credits, submitted samples, results, or certificates will be handled under applicable Maryland law.

Before initiating formal legal proceedings, the customer agrees to make a reasonable effort to contact P3 and attempt to resolve the dispute directly.

Any legal proceeding must be brought in a court with proper jurisdiction in the State of Maryland unless applicable law requires otherwise.

26. Changes to These Terms

P3 reserves the right to update, revise, or replace these Terms at any time.

The revised version will be posted on this page with an updated “Last Updated” date.

Changes become effective when published unless another effective date is stated.

Continued use of the website, Customer Portal, or services after revised Terms become effective constitutes acceptance of the updated Terms.

27. Contact Us

If you have questions regarding these Terms & Conditions, please contact us.

P3 Avian Genetics
A Division of P3 Backyard Birds LLC

Email:
p3aviangenetics@gmail.com

Mailing Address:
28948 Three Notch Road, #126 Mechanicsville, MD 20659

Website:
https://www.p3aviangenetics.com